Effective communication is essential to building healthy and productive relationships at home and work. The Self-Assessment Inventory below can help evaluate how well you communicate.
COMMUNICATION INVENTORY
How true are the following statements (rarely true) 1 – 2 – 3 – 4 – 5 (usually true)
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I am often unclear about the responsibilities of my job ________
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I often try to listen to someone “with half an ear” while doing something else ______
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I have problems “getting along” with my co-workers ______
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I rarely express my true feeling to anyone ______
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I have problems staying focused when someone is talking to me ______
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I have been referred to as unapproachable, emotionally unavailable, or withdrawn ______
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I often feel misunderstood ______
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I tend to get emotionally upset when someone disagrees with me ______
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I often feel like others control the conversation with me ______
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I do whatever I can to avoid a confrontation ______
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I have been told more than once, that I am insensitive ______
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I have been told more than once that I speak too fast, slow, soft or loud ______
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I rarely ask for clarification even when I’m not sure what was being said to me ______
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I often have difficulty understanding what others are saying ______
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I often withdraw or become verbally aggressive when confronted at home or work ______
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I often speak before I think _____
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I feel that I compete more than converse ______
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When told a problem I often am too quick to give advice ______
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I have been told that I interrupt why others are talking ______
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I rarely smile, try to compliment, or show gratitude to co-workers ______
TOTAL SCORE _______
The following scoring index should be used to suggest a rating of your communication skills.
20-40 = Great
51-75 = Good
76-100 = Average
101-125 = Poor
REACH provides confidential counseling and coaching assistance to help with improving your communication skills. To speak to a counselor or set up an appointment call toll free 1-800-273-5273.