REACH SATISFACTION SURVEY

We really value your feedback and are always looking for ways to improve our services. Please take a few minutes to take our survey as follows: 

1. Copy all survey questions

2. Paste questions in space below labeled PASTE SURVEY

3. Provide Y or N (Yes or No) answers.

4. Provide your e-mail and press SEND.

 

Thank you. As always, your information and email is secure and confidential.

 

Answer the following questions as Y or N (Yes or No) 

 

1.   When first contacting REACH was your request handled promptly by the Intake Counselor? ____

2.   Did the Intake counselor handle your request with care and concern? ____

3.   Did the Intake Counselor assist you with your request? ____

 

4.   If you were referred for "non-counseling" ie: legal, financial, elder care, -related assistance did the provider/business handle your request in a prompt professional manner? ____

 

5.   Did the non-counseling related referral provide you with necessary assistance for your requested concern? ____

 

6.   Would you be willing to be referred to this non-counseling referral in the future? ____

 

7.   If you were referred for counseling assistance did the counselor/therapist referred to handle your request and schedule your appointment promptly? ____

 

8.   Did the counselor/therapist referred to provide you with the support you requested? ____

 

9.  Would you be willing to be referred to this counselor/therapist in the future? ____

 

10. Was your overall experience with REACH satisfactory and would you contact REACH for future assistance? ____

**Is there anything else that you would like to tell us in response to any of the questions? 

**If REACH did not meet your satisfaction can our Clinical Director contact you to learn how we can improve? If so at what number or email shall we contact you? 

Message received!